ORDERS WITHIN THE UK:
Delivery in the UK is £2 no matter how many items you buy - postage may be higher for larger items such as mugs or ceramic things.
All orders within the UK are posted via First Class with the Royal Mail – this usually takes 1-3 working days to arrive. If your order hasn’t arrived within one week please don’t hesitate to get in touch.
International delivery is £5, and again slightly more if buying larger items.
All international orders are sent via Standard Airmail with the Royal Mail. This usually takes around 1-4 weeks to arrive depending on where you are based.
Europe - orders are currently taking anything between 1-4 weeks to arrive.
USA - orders to the US usually take around 2-4 weeks to arrive.
Canada - orders to Canada usually take around 2-4 weeks to arrive.
Australia - orders to Australia usually take around 2-4 weeks to arrive, but with the current pandemic please allow up to 6 weeks for your order to arrive.
Rest of the World - parcels to Saudi Arabia, India, and Brazil and Mexico tend to arrive anything up to 3 months of an order being dispatched - please keep this in mind when ordering - I can't physically make the post go any quicker and this is down to the postal systems in these specific countries.
Please note I send all my overseas mail via Standard Airmail with the Royal Mail. This service is not trackable but is very reliable. If you think your order should have arrived and it hasn't, please dont hesitate to get in touch at firstname.lastname@example.org.
Need to return something?
Hopefully you are happy with your order, however if you would like to return something please do so within 30 days of receipt of your order. Items must be returned in 'as new' condition and in the original packaging.
Please email email@example.com before returning an order, and I can advise you on how best to return it, and where to return it to.